What Information We Collect

When you engage with our financial education programs, we collect information that helps us provide better services and personalize your learning experience. The type of data we gather depends on how you interact with us.

Personal Information You Provide

• Contact details like your name, email address, phone number, and postal address when you inquire about our programs
• Educational background and financial knowledge level to match you with appropriate courses
• Payment information processed through secure third-party payment gateways
• Course progress data, assessment results, and learning preferences to track your development
• Communication preferences and feedback you share with us

Information We Collect Automatically

Our website uses standard internet technologies to understand how visitors use our platform. This includes IP addresses, browser types, device information, and pages you visit. We use this technical data to improve site performance and user experience.

How We Use Your Information

Your data serves specific purposes that directly relate to providing and improving our financial education services. We don't use your information for unrelated activities without your explicit consent.

We base our data processing on several legal grounds including consent, contractual necessity, and legitimate business interests. When we need your consent for specific activities, we'll ask for it clearly and give you the option to decline.

Sharing Your Information

We're selective about who we share your data with. orezetilumeolios doesn't sell your personal information to third parties. We only share data when necessary to operate our business or when required by law.

If orezetilumeolios undergoes a business transition like a merger or acquisition, your information may be transferred to the new entity. We'll notify you of any such change and how it affects your data rights.

Your Rights and Choices

Australian privacy law gives you significant control over your personal information. You can exercise these rights by contacting us directly.

Access and Correction

You can request a copy of the personal information we hold about you. If you find inaccuracies, let us know and we'll correct them promptly. We typically respond to access requests within 30 days.

Data Deletion

You may request deletion of your personal data, subject to certain exceptions. We're required to retain some information for legal and accounting purposes, but we'll erase what we can and explain any limitations.

• Withdraw consent for marketing communications at any time using unsubscribe links in emails
• Object to certain data processing activities that aren't essential to service delivery
• Request data portability to transfer your information to another provider
• Lodge a complaint with the Office of the Australian Information Commissioner if you're unsatisfied with our response

How We Protect Your Data

Security isn't just about technology. It's about culture, processes, and continuous improvement. We've implemented multiple layers of protection to safeguard your information from unauthorized access, disclosure, or loss.

Our security measures include encrypted data transmission using SSL/TLS protocols, secure password requirements with regular update prompts, restricted staff access on a need-to-know basis, and regular security audits of our systems and processes.

Data Retention

We don't keep your information longer than necessary. Retention periods vary based on the type of data and legal requirements.

Active student records are maintained while you're enrolled plus seven years afterward to comply with Australian tax and education regulations. Payment transaction records are kept for seven years per Australian Taxation Office requirements. Marketing contact data is retained until you unsubscribe or request deletion. Website analytics data is typically aggregated and anonymized after 26 months.

When data reaches the end of its retention period, we securely delete or anonymize it so it can no longer identify you.

Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies to make our site work properly and understand how people use it. Cookies are small text files stored on your device.

Types of Cookies We Use

Essential cookies keep the website functional and secure. They remember your login status and course progress. These cookies are necessary for the site to work, so they're enabled by default.

Analytics cookies help us understand visitor patterns and improve our content. We use these insights to make better decisions about course design and website features. You can opt out of these through your browser settings.

Most browsers allow you to control cookies through settings. You can block or delete cookies, but this might affect site functionality. Disabling essential cookies will prevent you from accessing your student account.

International Data Transfers

While orezetilumeolios is based in Australia, some of our service providers operate internationally. This means your data might be processed or stored outside Australia, including in countries with different privacy laws.

When we transfer data internationally, we ensure appropriate safeguards are in place. This includes using service providers that comply with recognized international privacy frameworks and implementing contractual protections that meet Australian privacy standards.

We're particularly careful with sensitive financial information and educational records, keeping these within Australia or in jurisdictions with equivalent privacy protections when possible.

Children's Privacy

Our financial education programs are designed for adults aged 18 and over. We don't knowingly collect personal information from individuals under 18 without parental consent.

If you're a parent or guardian and believe your child has provided us with personal information without your consent, contact us immediately. We'll delete the information from our systems promptly.

Changes to This Policy

Privacy practices evolve as our business grows and regulations change. We update this policy periodically to reflect these changes. Significant updates will be communicated through email or prominent notices on our website.

The date at the top of this policy indicates when it was last revised. We encourage you to review this policy occasionally to stay informed about how we protect your information. Continued use of our services after changes indicates acceptance of the updated policy.